Contact / Grievance Officer

Step 1: Contact Us

Send your grievance via email to our Grievance Officer at support@leankaizenglobal.com. Please include:

• Your registered email address
• A clear description of your grievance
• Any supporting documents or screenshots
• Your preferred resolution

Step 2: Acknowledgment

You will receive an acknowledgment of your grievance within 48 hours with a reference number for tracking.

Step 3: Investigation

Our team will investigate your grievance and may contact you for additional information if required.

Step 4: Resolution

We aim to resolve all grievances within 15 business days. You will receive a detailed response outlining:

• Findings of our investigation
• Actions taken to address your concern
• Any remedial measures implemented

Step 5: Escalation (If Unsatisfied)

Types of Grievances We Handle

• Data access requests
• Data correction requests
• Data deletion requests
• Consent withdrawal
• Privacy concerns
• Billing disputes
• Service quality issues
• Any DPDP Act related concerns

Contact for Specific Issues