This Cookie & Tracking Policy explains how ProcessAI, operated by LeanKaizen Global, uses cookies and similar tracking technologies on our platform.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you logged in, and understand how you use our service.
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the platform to function:
- Authentication: Keep you logged in during your session
- Security: Protect against unauthorized access
- Session Management: Maintain your session state
These cookies cannot be disabled.
2.2 Functional Cookies
These enhance your experience:
- Preferences: Remember your settings and preferences
- Language: Store language preferences
- UI State: Remember sidebar states, filters, etc.
2.3 Analytics Cookies
These help us improve our service:
- Usage Patterns: Understand which features are used
- Performance: Identify and fix issues
- Improvements: Guide product development
3. Third-Party Cookies
We may use cookies from:
- Payment Processors: Razorpay/Stripe for secure payment processing
- Cloud Services: For hosting and infrastructure
We do not use advertising or marketing cookies.
4. Local Storage & Session Storage
In addition to cookies, we use:
- Local Storage: For persistent user preferences
- Session Storage: For temporary session data
5. Cookie Duration
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain for a specified period (typically 30-365 days)
6. Managing Cookies
You can control cookies through:
- Browser Settings: Most browsers allow you to block or delete cookies
- Private Browsing: Use incognito/private mode to prevent cookie storage
Note: Disabling essential cookies may prevent the platform from functioning properly.
7. Do Not Track
ProcessAI respects Do Not Track (DNT) browser signals. When DNT is enabled, we limit data collection to essential functions only.
8. Data Collected via Cookies
Cookies may collect:
- Browser type and version
- Device information
- IP address (anonymized)
- Pages visited and features used
- Time spent on pages
9. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact
For questions about our cookie practices:
- Email: support@leankaizenglobal.com
- Company: LeanKaizen Global