This application has been designed and implemented to comply with the Digital Personal Data Protection Act, 2023 of India.
Data Fiduciary Declaration
LeanKaizen Global, as the Data Fiduciary for ProcessAI, hereby declares that this application is designed, developed, and operated in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
1
Consent Management
Explicit consent obtained at signup with clear purpose disclosure
Separate consent for marketing communications (optional)
Consent for data processing at subscription checkout
Easy withdrawal of consent through Account Settings
2
Data Principal Rights
Right to Access: Download My Data feature available
Right to Correction: Edit profile and data through Account Settings
Right to Erasure: Delete My Account with full data removal
Right to Data Portability: Export data in standard format
Right to Withdraw Consent: Deactivation with processing halt
3
Data Protection Measures
HTTPS encryption for all data transmission
Secure password hashing (bcrypt)
No storage of payment card data (handled by PCI-DSS compliant processors)
Role-based access controls for admin functions
Regular security audits and vulnerability assessments
4
Data Retention Compliance
Clear retention periods defined for all data types
Automatic deletion of inactive accounts after notification
Statutory billing records retained for 6 years only
Deletion within 7 days of user request
5
Grievance Redressal
Designated Grievance Officer appointed
Contact information prominently displayed
Response within 15 business days as per DPDP requirements
Escalation process to Data Protection Board if unresolved
6
Transparency
Comprehensive Privacy Policy published
Clear Terms of Use with data processing information
Cookie Policy with tracking disclosures
Data Retention Policy with specific timelines
Grievance Officer
As required under DPDP Act, we have appointed a Grievance Officer:
Name: LeanKaizen Global Team
Email: support@leankaizenglobal.com
Response Time: Within 15 business days
Data Protection Board Escalation
If you are not satisfied with our resolution of your grievance, you have the right to escalate your complaint to the Data Protection Board of India as per the provisions of the DPDP Act, 2023.
Commitment to Compliance
LeanKaizen Global is committed to maintaining the highest standards of data protection and privacy. We regularly review and update our policies and practices to ensure continued compliance with the DPDP Act and other applicable regulations.
Last Compliance Review: November 27, 2025 Next Scheduled Review: May 27, 2026 Compliance Officer: LeanKaizen Global Team